Frequently Asked Questions

    About Us

  • What is UniAdmissions?

    UniAdmissions is a tutoring agency that helps students with their applications to competitive universities and courses like Oxford/Cambridge (referred to as Oxbridge), Medical and Law Schools.

    We offer support by running intensive one-day courses both in public locations and also in schools. We help with personal statements, admissions test (e.g. UKCAT, BMAT, LNAT, TSA) and also interviews.

  • Who are your Tutors?

    UniAdmissions is committed to giving the very best service to every student. Our talented tutors are the key to the excellent service we pride ourselves on, passing on not only their expertise, but also their enthusiasm to inspire the next generation to succeed.

    All tutors are either current senior students, recent graduates or from a professional background. Our selection process ensures only the best tutors work for us, in roles most suited to their skill-sets.

  • What makes you special?

    • Our Resources are the best in the industry – We are the only company to offer worked solutions to BMAT papers, On Demand online Lectures for BMAT & UKCAT.
    • We also give a free e-copies of our exclusive Ultimate Guide Series of books which contain more practice questions than any other books to all students attending our courses.
    • We’ve published 16 books in the last 2 years and sold more than 20,000 copies worldwide
    • Our Oxbridge and Medical Success rates are more than double the national average

 

    Courses

  • How do I unsubscribe from UniAdmissions emails?

    If you do not wish to receive UniAdmissions’ email anymore, please unsubscribe using the link provided at the bottom of the email received.
  • Wy aren't my courses showing in my account?

    Missing mobile purchase
    If you purchased a course on iOS or Android, it’s possible that the course was not registered to your account. Please email your purchase receipt to [email protected]

    Multiple e-mail accounts
    If you use multiple e-mail accounts, or have a Facebook or Google account, try logging in with the associate e-mail addresses.

  • My Files have expired. Help!

    Firstly, don’t worry! All the files are checked regularly to ensure they are functional. Due to the way some .pdf files are coded – some devices may not open them properly. If you have any problems, then try opening on another device e.g. laptop, tablet, phone. If that still doesn’t work, then please download adobe acrobat reader from https://get.adobe.com/uk/reader.

    If you have done all of the above, please check if you are viewing the files in the ‘preview’ window in the Dropbox browser? If you use the Download direct button (top right hand side), and then open the pdf from your computer, this should resolve this issue.

    If all of the above doesn’t work,  contact us.

    Purchases & Refunds

  • Why won't my payment go through?

    We accept payments through Paypal and Stripe. You don’t need a PayPal account to pay with Paypal. If you’re having difficulties, our admissions team can fast-track your booking – call 0208 068 0438.
  • How do I get a refund?

    Individual Tuition, Online Courses, Worked Solutions, Mock Papers, Books, Online Lectures: Fully Non-Refundable

    Admissions Intensive Courses: Partial refund of £95 if you give us more than 2 weeks notice before the course. No refund if less than 2 weeks notice.

    Interview Courses: Full Refund if more than 5 working days notice. No Refund if less than 5 working days notice. 

    Course bookings may be transferred to a different location or date (subject to availability) but not a different course type. UniAdmissions reserves the right to charge a £25 administration fee to proceed with any booking amendment. Course bookings may also be transferred to a different person for an administrative charge of £25 provided that a prior notice is given at least 72 hours prior to the course.

  • How do I redeem a coupon?

    If you have been given a coupon code, make sure it is still valid, then enter the code at checkout. If the code isn’t applied get in touch by using the form below, and we will be delighted to check its validity.

    Schools

  • How can you help my school?

    At UniAdmissions we specialise in preparing students for their challenging admissions tests and interviews. We offer a variety of services, which can be tailored to suit your school and your students.

    COURSES

    Admissions tests are increasingly being used for competitive courses to help identify the top applicants. Many students don’t do themselves justice in these
    important tests. Whilst they are designed to be challenging, they become much more manageable with targeted preparation. We offer both online and in person courses and would be happy to discuss delivering our Admissions test courses at your school, exclusively for your students.
    At UniAdmissions we specialise in preparing students for their challenging admissions tests and interviews. We offer a variety of services, which can be tailored to suit your school and your students.

    BOOKS

    Published by the UK’s leading medical admissions company, the UniAdmissions Ultimate Guide Series are the most comprehensive books available in the market today. With new updated versions for the 2018 entry, these books are an invaluable tool for anyone preparing for their admissions test.
    Each book is available to your school and students at a discounted price for orders of 10 or more books. Place an order now.

    MOCK INTERVIEWS

    Interviews are arguably the most important part of your application. A good personal statement and a strong admissions test will only get you so far- interview success is usually essential for those elusive places at Oxbridge and Medical School. Don’t be fooled into thinking that you “can’t prepare for an interview” – you certainly can and indeed should!
    We offer support with Oxbridge and Medical Interviews via interview courses, individual tuition and mock interviews.

  • Do you have discounted rates for schools?

    We are delighted to offer discounted rates for the following:

    BOOKS

    Published by the UK’s leading medical admissions company, the Ultimate Guide Series are the most comprehensive books available in the market today. With new updated versions for the 2018 Entry, these books are an invaluable tool for all students. They are available to your students at a discounted price of £12/book (minimum orders of 10). Please place your order here or email [email protected] .

    COURSES

    We can offer discounted rates to our public courses for bulk schools bookings. Email [email protected] for more details.

  • What is your On-going support?

    Before and after attending one of our courses all students benefit from personal support from our tutors. Once enrolled, they will get details of how to contact tutors via email. They can get in touch anytime and will get a reply normally within 48 hours.

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